Thursday, September 19, 2013

Dialogue, Decision-Making, and Mattering

by Miki Kashtan

One of the cornerstones of our modern culture, the great reward that arose from being freed from earlier feudal times, is the idea of personal rights, the freedom to make decisions for ourselves. In the countries that are categorized as liberal democracies, this freedom is often sacrosanct. Once we reach adulthood, and assuming our specific group is not barred from having civil rights (as in women before being allowed to vote, blacks in the South before desegregation, Palestinians in the Occupied Territories), we don’t have to ask anyone for permission to move, to vote, to enter or exit spaces, to eat or not eat, to befriend people, or to do anything else we want to do provided it’s not specifically illegal. Granted, in our workplaces, we trade this freedom for money. We accept that our bosses can tell us what to do – within limits. Still, we do this freely (or so we believe). 

So enamored are we with this particular version of what freedom means, that the idea of involving other people in our process of making decisions appears to many of us to be the same as asking for permission. When I used to work with couples, often a sore spot was when one of the partners would be making decisions that affect the other person without consulting with the affected person. More often then not, when I invited the person to check with their partner before the decision, they would balk. Many of them found it really difficult to discern the difference between asking their partner for permission and asking their partner for feedback about the effect of the decision on them. Back in the workplace, when I work with managers, they often struggle with the idea of involving the people they supervise in decision-making. Again, I sense that they associate any form of dialogue about a decision with loss of autonomy.

I believe that one of the best kept secrets about the rewards of choosing interdependence is the wisdom and the richer freedom that are often unleashed through entering dialogue with others as a path to making decisions: together, in complete autonomy, honoring everyone affected. To make this secret more available to more people, to help usher in a possible future, I want to share three stories about how dialogue created shifts that resulted in an outcome that served everyone better than before. Each of these stories illustrates one of the challenges that we face on the path to full integration of autonomy and interdependence.