Last night I bought my first new car ever - a Fiat 500. I want to share some things I learned about how we approach buying and selling, and about human connection in general.
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I wish I had brought a friend with me when I returned, because this time things didn’t go so well. Whereas before I clearly understood that there was lots of room for negotiation, suddenly there wasn’t, and he said I hadn’t heard him right previously. The whole interaction was back and forth with a manager I never got to engage with directly, the salesman taking long chunks of time where I just sat and waited while he talked with the manager, only to come back and say that I was being unreasonable and offering me essentially no wiggle room from the original offer.