by Miki Kashtan
One of the core principles that shows up in just about everything I write is the commitment to holding everyone’s needs with care. This, with a specific focus on holding with care everyone’s needs for meaningful choice, is the core guideline I use for understanding how to apply the power I have. For as long as those [in my circle or organization, ed.] with less power than me have access to choice, I am satisfied with my use of power.
That said, I’ve always been uncomfortable with the addition of the word “equal,” which changes the principle to “holding everyone’s needs with equal care.” Aside from the philosophical uncertainty about how equality of care can even be measured, I don’t see it as either possible or even desirable in all situations to hold all of everyone’s needs equally. In fact, I believe that the insistence on equality of this kind can compromise both the effectiveness and integrity of movements and groups.
This is why I have replaced the word “equal” or “equally” with “full” or “fully.” I can say, with far greater ease, that I can hold everyone’s needs with full care even when I don’t hold them with equal care.
As I see it, power-with means finding the path that, relative to the purpose at hand, supports maximal empowerment and participation on the part of all. That doesn’t necessarily mean equality, though often it would. Here are two concrete examples of when I see a difference.
Showing posts with label power. Show all posts
Showing posts with label power. Show all posts
Thursday, July 11, 2013
Thursday, February 14, 2013
Myths of Power-With: # 3 - The Maligning of Hierarchy
Like many people I know, I used to think of hierarchy as entirely synonymous with power-over, and of both as fundamentally wrong. It still takes conscious, mindful practice to remember that I no longer see it this way. Because it’s not fully integrated in me, I am delighted to be writing about this particular myth, imagining that my own faltering understanding might improve as a result, and that it will also make it easier for others to follow my thinking, as I am less likely to speak from the other side of a piece of personal evolution.
What Is Power?
Although this is the third installment of this mini-series (see the first, and second), I haven’t yet described what I mean by power-over, power-with, or even power more generally. Given how difficult it is to tease apart hierarchy from power-over, I want to start there. I define power, simply, as the capacity to mobilize resources to attend to needs. This simple definition has been a radical revelation for me, for two reasons. One is that it becomes immediately clear that all of us need power, or we wouldn’t be able to attend to any of our other needs. The other is that in the way I define it power itself appears neutral in addition to being necessary. This definition separates power from how it’s being used: despite our general use of language, power-over is not something we have; it’s something we do – it’s our choices about how we use the power we have.Friday, March 2, 2012
Power, Collaboration, and Control
Many years ago I was embroiled in a very complex legal battle with a landlord. A big part of the challenge for me was that both the landlord and the partner I was living with at the time had been trained as lawyers, and I was quite alienated from the language and mindset of the interactions. I was female, inexperienced in landlord disputes, and with zero knowledge of the law. My partner, in addition to being a lawyer, was also male and had won a lawsuit against a previous landlord. In strategizing how to respond, we both loved the idea of challenging the power structure inherent in these differences. In our conversation, we came to a creative conclusion that we would both gain a lot of learning and stretching if we entrusted the process to me.
And then I called a meeting to discuss our options and next steps. Right away, my partner corrected my strategy and ideas several times within the first few minutes, and I became so overwhelmed and frustrated that I gave up. To his huge credit, he didn’t accept my resignation, and pushed me to engage further, so we could learn and understand what was going on. As my sense of defeat started to melt, I learned a profound lesson about power: if I was going to be empowered and entrusted, my partner would have to be willing for things to not happen the way he thought was the only right way to do it. He could not both hold the power and give it to me at the same time. He stepped back, followed me, and soon started enjoying the process. Eventually, I led us to a successful mediated outcome.
I can now look back and have tremendous compassion for his initial reaction. He knew the law; he was used to being in charge of such events; he had clear ideas about how it would all unfold; and he was a man, and hence implicitly accustomed to having women follow rather than lead. Under such circumstances, and without conscious and deliberate choice to do otherwise, I completely understand how hugely difficult it would be to sit and watch me do what must have looked to him like a potential strategic disaster.
The Urge to Control
This past week, I conducted a teleseminar called “Why Is Collaboration Difficult?” (which was recorded, in case you want to listen). One person sent me a comment about his theory of what makes collaboration so challenging, namely what he referred to as “the attempt to control based on fear of a flawed outcome.” This is precisely what was so challenging for my then partner.
Having been in a position of less power in relation to him and subsequently finding myself in positions of power and leadership in so many places and ways, I can now see the situation from both sides. I have written before about the dilemma of having power in a piece entitled “Power and Humility.” There is no question in my mind that the willingness to risk an outcome that’s different from what we want is essential for the possibility of collaboration, despite the potential consequences. It’s not about giving up on what we want; it’s only about the willingness to consider a different outcome. That willingness is what allows us to open up to hear others, to see their point of view, to consider other possibilities, to shift at times, and to speak about what we want without insisting on it happening. All of these are fundamental building blocks of the process of collaboration.
Responding to People in Power
As much power as any of us have, true and ongoing collaboration does not depend only on our actions. I can’t imagine that any of us can sustain, indefinitely, the effort of doing all the work on our own to remove barriers to collaboration. I want to also explore the mirror obstacles that those who respond to people in power add to the mix.
I can no longer count the number of times that I have been seen through the lens of interpreting me as attempting to control others. Considering how committed I am to learning about power, to receiving feedback, to reflecting on the ways that my use of power in my small sphere of influence may adversely affect others, and to incorporating changes in my actions whenever I see possibilities for that -- I find it painfully ironic.
Even so, I am thoroughly open to the possibility that perhaps much more often than I am willing to imagine I fall into the trap of accepting others’ implicit deference to me, and thus get my way even when I have no interest in imposing it; even when I am truly open to a different outcome. I am also open to the possibility of there being other ways that I exercise power inadvertently, without seeing it.
And yet…
I imagine that I am not the only one who is thus seen. I particularly imagine that women in positions of leadership are especially prone to such perceptions, since our leadership and power are still so new and are often not accepted, fully, by either men or women.
And so, if many of us are seen this way, then, perhaps, there is something partly amiss in the seeing. I am worried about our collective ability to collaborate when so many people in power are seen as attempting to control, without at the same time receiving the compassion that I now have for my long-ago partner, or for myself in my own struggles about such instances, or for many others who exercise power in their sphere of influence, however large or small.
I don’t believe the saying that power corrupts. Coming into power does not create the fundamental desire to have things be our way; it only provides access to resources that make it possible to do so. In the process, extraordinary harm can be done to others, sometimes millions of others. Whatever our sphere of influence, and whatever our vision or personal goals, our power gives us access to extra resources, and thus can multiply both our benefit and our harm. There is no substitute for meticulous attention to the effects of our actions. I see it as an enormous challenge to come into power and live its attendant responsibility without creating harm.
At the same time, putting all the responsibility on the person in power makes it less likely that the learning, attention, and care will actually happen. A critical piece that is often overlooked is the “corrupting” effect of having power and being deprived of empathy, compassion, and understanding for the immense challenges that come with power and responsibility; having power and being seen as attempting to control without acknowledgment of the endemic urges for control shared by so many, with or without power; or having power and having people defer so successfully that the person in power sometimes has no way of knowing until the damage is done.
Unless we all do the work of transcending the endemic either/or paradigm, we will continue to miss out on the exhilarating possibilities to collaborate deeply, to engage with power and learn together, and to give and receive honest and caring feedback across power differences. Feedback will sometimes mean a personal conversation in which we let the people in power know the effects of their actions. Sometimes it will mean putting in place structures that set limits to the harming potential of people in power. And sometimes feedback takes the form of nonviolent resistance, when harm is done and no other way of providing feedback and preventing harm exists. Whichever form it takes, the function is critical for power to be a form of service and stewardship rather than an avenue for personal gain or unilateral visioning at the expense of others.
My dream in this area is that we provide a radically different legacy and understanding of power and collaboration to future generations than what we have received. In this legacy power can be increased and shared, those in power can be loved and supported and share their power with others without fear, those with less power can find more power to lovingly engage with those in power, and all of us can embrace the uncompromising commitment to make things work for all.
Thursday, February 9, 2012
Stepping into Power while Maintaining Connection
by Miki Kashtan
“One of the greatest problems of history is that the concepts of love and power are usually contrasted as polar opposites. Love is identified with a resignation of power and power with a denial of love....What is needed is a realization that power without love is reckless and abusive and that love without power is sentimental and anemic. Power at its best is love implementing the demands of justice. Justice at its best is love correcting everything that stands against love.” - Martin Luther King, Jr.
I have read and re-read these lines countless times. Each time anew I feel a little shock as I reconnect with the immense task of transforming the deeply embedded notions of power and leadership that limit our collective ability to create a world that truly works. When a reader wrote to me “And you are wanting to contribute and make a differences by ‘I continually strive to increase my own power and leadership.’ ??” I was quite confident that he had in mind precisely the “power without love” notion that Martin Luther King talked about. That concept of power still lives in so many of us, even when we work to transform it. And I am no exception.
I have a deep and visceral aversion to coercion of any kind, to imposing anything on anyone. I have known for some time now that this has blocked me from unleashing my full capacity to contribute what I have to the world. This knowledge hasn’t translated into actual changes despite my great wish. What more do I need to learn?
Since time immemorial, people have been going to the desert to receive inspiration and create transformation. In December, I went camping in the desert for 9 days with my nephew. The days were bright and warm, and the nights were long and cold. Night after night I lay inside my sleeping bag and simply thought. A lot.
I learned that while I have immense ease in accessing a clear vision about the world I see as possible, I have not had a goal. Thinking so starkly in the long nights, it became evident to me that I haven’t had enough faith in the possibility of a transition to the clear vision I have, and certainly not in the possibility that I might contribute something of significance to that transition. As a result, I have been giving my attention to everything that comes my way, because everything can conceivably contribute to the vision I have. I came back knowing I want to develop clear and strong goals for my work, and then make my choices much more strategic.
One of the clear obstacles on my way to having the necessary faith has everything to do with deep-seated fears I have about power and connection. Whether I am the one “in power” or someone else is, when there is a clear difference between what I want and what others want or do at any given moment, I am sometimes challenged to the core for fear of losing connection. I am deeply afraid of people being upset with me, and can completely lose my inner sense of choice and effectiveness when challenged in specific ways. This happened to me recently, in September, when I led a 7-day training of trainers which was overall one of the most challenging teaching experiences I’ve had in my 15 years of sharing NVC with the world. One morning, while setting up an intricate activity, one guy, who was particularly unhappy with what I was doing and made this known repeatedly in the preceding days, raised his voice and expressed immense frustration. I literally couldn’t see any useful way of responding, because I didn’t see the possibility of connection. As a result, all I could see was to go along with what he wanted and I couldn’t imagine “fighting” with him or in any way imposing my will on him. I chose to go along, and felt traumatized for days afterwards. It was only recently that I woke up to what I could have said to him, what could have been a response imbued with both power and connection: “I want to make this work for you, and I also want to make it work for me and everyone else. I would really like your support in reaching that goal. Would you take a moment in silence to think of what might work for all of us while I do the same?” Some version of this, to me, is an example of responding powerfully without imposing or giving up. Would it have worked? Depends on what we mean by “work.” It most emphatically would have worked inside of me to maintain my wholeness and integrity. I have no way of knowing whether or not it would have reached his heart and re-established connection. I hope the next time I am challenged I will have this wisdom available to me.
“One of the greatest problems of history is that the concepts of love and power are usually contrasted as polar opposites. Love is identified with a resignation of power and power with a denial of love....What is needed is a realization that power without love is reckless and abusive and that love without power is sentimental and anemic. Power at its best is love implementing the demands of justice. Justice at its best is love correcting everything that stands against love.” - Martin Luther King, Jr.
I have read and re-read these lines countless times. Each time anew I feel a little shock as I reconnect with the immense task of transforming the deeply embedded notions of power and leadership that limit our collective ability to create a world that truly works. When a reader wrote to me “And you are wanting to contribute and make a differences by ‘I continually strive to increase my own power and leadership.’ ??” I was quite confident that he had in mind precisely the “power without love” notion that Martin Luther King talked about. That concept of power still lives in so many of us, even when we work to transform it. And I am no exception.
I have a deep and visceral aversion to coercion of any kind, to imposing anything on anyone. I have known for some time now that this has blocked me from unleashing my full capacity to contribute what I have to the world. This knowledge hasn’t translated into actual changes despite my great wish. What more do I need to learn?
Since time immemorial, people have been going to the desert to receive inspiration and create transformation. In December, I went camping in the desert for 9 days with my nephew. The days were bright and warm, and the nights were long and cold. Night after night I lay inside my sleeping bag and simply thought. A lot.
I learned that while I have immense ease in accessing a clear vision about the world I see as possible, I have not had a goal. Thinking so starkly in the long nights, it became evident to me that I haven’t had enough faith in the possibility of a transition to the clear vision I have, and certainly not in the possibility that I might contribute something of significance to that transition. As a result, I have been giving my attention to everything that comes my way, because everything can conceivably contribute to the vision I have. I came back knowing I want to develop clear and strong goals for my work, and then make my choices much more strategic.
One of the clear obstacles on my way to having the necessary faith has everything to do with deep-seated fears I have about power and connection. Whether I am the one “in power” or someone else is, when there is a clear difference between what I want and what others want or do at any given moment, I am sometimes challenged to the core for fear of losing connection. I am deeply afraid of people being upset with me, and can completely lose my inner sense of choice and effectiveness when challenged in specific ways. This happened to me recently, in September, when I led a 7-day training of trainers which was overall one of the most challenging teaching experiences I’ve had in my 15 years of sharing NVC with the world. One morning, while setting up an intricate activity, one guy, who was particularly unhappy with what I was doing and made this known repeatedly in the preceding days, raised his voice and expressed immense frustration. I literally couldn’t see any useful way of responding, because I didn’t see the possibility of connection. As a result, all I could see was to go along with what he wanted and I couldn’t imagine “fighting” with him or in any way imposing my will on him. I chose to go along, and felt traumatized for days afterwards. It was only recently that I woke up to what I could have said to him, what could have been a response imbued with both power and connection: “I want to make this work for you, and I also want to make it work for me and everyone else. I would really like your support in reaching that goal. Would you take a moment in silence to think of what might work for all of us while I do the same?” Some version of this, to me, is an example of responding powerfully without imposing or giving up. Would it have worked? Depends on what we mean by “work.” It most emphatically would have worked inside of me to maintain my wholeness and integrity. I have no way of knowing whether or not it would have reached his heart and re-established connection. I hope the next time I am challenged I will have this wisdom available to me.
Perhaps I was able to see this more clearly because I had the occasion to experience a similar situation from the other end. This past month, I was part of a training team consisting of 12 people. Two women were leading our pre-training meetings, and I really didn’t like how they were doing it, exactly the position that guy in the UK was in. I suffered immensely, because I so very much wanted the training, which involved 120 people from all over India, to be a real contribution to them, and I was, once again, paralyzed about how to bring about a change without losing connection. This one is even more deeply rooted in me. All my life I’ve connected being powerful and effective with being separate, alone, and unliked. Even in this moment as I am writing these words, this belief is still lodged in me, and is only very slowly dissolving. This fear contracts my heart and limits my options. Again, a truly collaborative option didn’t emerge until later. I covered up my fear with lame jokes about myself; I chose to let go of many things that later turned out to have been potentially significant turning points in our time together, which others also noticed and wanted something different; and when I did express myself, I wasn’t creative about how to convey the care and deep desire to make things work for all of us. We came into the first day of training without having made some critical decisions, and thus less than fully cohesive as a group.
Our team continued to meet every evening after the daily activities of the 5 days of training. The very first evening, when I was eager to have us complete the decisions we still needed to make and learn from what didn’t work that day, the facilitators proposed an activity I simply couldn’t imagine would bring us closer to that goal. I expressed that concern and sat, tight and distressed, waiting to see what would happen. I felt alone, separate, discouraged. Then, to my utter amazement, one of the other people on the team suggested that I facilitate our meetings. What a complex reaction I had! I was mortified and embarrassed, once again predicting separation and pain. I was touched beyond words to have at least one person recognize what I had to offer. Alongside, I also experienced care for the person who made the suggestion, imagining that she was suffering in comparing herself to me. Mostly, I was in awe, especially when everyone agreed.
The true healing for me happened over the rest of the week. Instead of upset and conflict, everyone appreciated my leadership. Instead of loneliness and separation, I didn’t lose connection with anyone. This was the kind of experience that can start to dismantle the thick layer of my ancient beliefs. I saw, in action, that I could act powerfully and remain in connection with people. Seeing this possibility allowed me to come back to the earlier experience and find words I could use to assert my power and remain in open-hearted connection. I have also begun to see ways that I could assert my power when I am not the designated leader, and still maintain connection with those who are leading.
Power with love is the heart of collaboration. Power differences, from either end, make it harder for us to hold on with clarity to the deep knowledge that everyone matters and a solution that works for all is always possible. Having had these experiences and working out my internal reactions to a place of beginning integration, I now see more and more that that collaboration remains a possibility even in moments of great challenge.
Monday, June 13, 2011
Power and Humility – Part 2
By Miki Kashtan
This is part 2 of a post I wrote last week. This is my continuing exploration. If anyone is looking for answers, I don’t have them. All I know is to keep asking the questions, to keep opening my eyes and ears and heart to more and more input, and to keep taking the next step, whatever it is, knowing full well I don’t know how.
This is part 2 of a post I wrote last week. This is my continuing exploration. If anyone is looking for answers, I don’t have them. All I know is to keep asking the questions, to keep opening my eyes and ears and heart to more and more input, and to keep taking the next step, whatever it is, knowing full well I don’t know how.
Finitude
Perhaps the most pressing question for me remains the question of the limits of my resources. What does it really mean to care for everyone's needs, to really care, and also hold clarity about finitude of my resources? When I fully let myself feel the weight of this, I could scream, because I care not only about the people with whom I happen to come in contact. Although in some ways impersonal, my care for all people living on this planet, and for the unspeakable horrors so many experience on a daily basis is large and the level of pain I am in about it often beyond my capacity to tolerate. How do I match that up with my limits?I am not responsible
for the movement of the earth
only what I can handle
what I can take in
is the right amount
for the movement of the earth
only what I can handle
what I can take in
is the right amount
I find it easier to know my limits with regards to people I don’t know than with regard to those I do. When someone is in front of me, on my path, someone I interact with, whose life is affected directly by my choices, I struggle mightily with knowing when and how to extricate myself. I do it. I am just never sure whether I am truly holding the other person’s needs as I do it, or essentially succumbing to my lack of imagination and closing off, however slightly.
This is a complex issue for anyone with anyone. It gets even more entangled for me when I am the one in a position of power. Honoring my limitations then borders too closely for my comfort with an assertion of my power over others. I don’t know what it means to use my power with others when I am reaching the limits, when there are more people with whom to be in communication about more things and more often than I can possibly handle.
Feedback
One of the lesser known aspects of Communist parties is the practice known as “criticism/self-criticism.” What I like about it based on my readings is the intention to provide feedback, including to self, to keep learning, and to support learning for others. I am particularly delighted to see that the process was intended to be applied to people in leadership positions alongside others within the party.
From what I read, I have quite a bit of trust in the intention that led to set up this process. In particular I was relieved to see an instruction put out to stay away from personal attack, and to criticize political and organizational mistakes rather than character. I still find the prospect of this process horrifying. I want people in power to receive feedback, not criticism. The two are dramatically different, even if some of what gets looked at can be incorporated into both. Feedback supports learning, while criticism tends to stir up shame.
For myself, I am still learning through feedback more than any other way, and I am not done. I don’t expect to ever be done for as long as I live. I so much want to know how to train or encourage people to stand up to me and tell me of their experience of me when I am in a position of power. For example, I know I need to learn something about why it is that with all of my profound commitment to power-sharing, learning, transparency, and vulnerability, I still hear regularly that people feel disempowered in relation to me. Is there something for me to change, or is it part and parcel of living in our culture that some people will not find their voice and power even when I am open to sharing it? What can I do to minimize the risk? Is there a different invitation I can issue?
Embracing Power
The more I look at power, the more I find fascinating and endless challenges to explore, grapple with, and continue. As soon as we drop the two positions of authoritarian power and abdication of power, we are on our own, figuring it out, without clear role models. The way through, as so often, is not by returning to previous models of authority but by finding new forms of authority that engage differently with power.
For example, I know that I, and others, can get caught in what I sometimes affectionately call the tyranny of inclusion. I believe it's another of the issues that stops those of us working for change from being effective. I see it as based in fear of making decisive moves and offending others. I am learning. Balancing unabashed power with complete humility is such a new territory for us to explore. I feel myself on a learning edge, sometimes alone, sometimes discouraged, and mostly curious and excited.
Friday, June 3, 2011
Power and Humility - Part 1
by Miki Kashtan
Some time ago I wrote about submission and rebellion, the two poles that we have inherited as traditional responses to another’s power. Today I want to return to this topic from a different angle, which is whether and how we can transform power dynamics, so that the statement that “power corrupts” no longer appears so completely like a truism. Another way of asking this question: what does it take for any of us to become “incorruptible,” meaning being so strong in our inner practice that we can withstand the allure of power? I want to believe that we can operate in a way that diminishes and eventually makes obsolete the responses of submission and rebellion.
I am a relatively small fish in the large order of things. I have less than 400 subscribers to this blog, for example. The organization I co-founded has about 10 employees, and I have at most a few hundred former and current students who look to me actively as their teacher. Nonetheless, I am quite aware of at least some of the dynamics of power within which I operate, and have intimate knowledge, even on the small scale at which I operate, of the dilemmas and complexities that come with power.
The Challenge of Structural Power
In blunt terms, having structural power means having the option of attending to my needs without including others’ needs. Structural power means access to resources based on my position within a structure, not based on relationship or personal resources. Here are some personal examples:
* As a boss (which I mostly am not), I can fire someone. They cannot
fire me.
* As a program leader, I can choose not to give someone access to the
program, they cannot restrict my access in the same way.
* When I sit in a room and speak, people listen to me and are likely to go along
with what I want much more often than when someone else, who is not a
“designated” leader, speaks into the same group.
fire me.
* As a program leader, I can choose not to give someone access to the
program, they cannot restrict my access in the same way.
* When I sit in a room and speak, people listen to me and are likely to go along
with what I want much more often than when someone else, who is not a
“designated” leader, speaks into the same group.
I find it extraordinarily challenging to know this and to have any clarity about how to operate in integrity. I am so committed to moving forward in a way that honors everyone’s integrity, dignity, and autonomy that I sometimes act with less than my full personal power in certain moments as a way to avoid imposing anything on anyone. I know enough to know I want to transform this habit, and am chipping away at it. I am not yet where I want to be. This is a learning edge for me.
The Temptation
I hold a very large vision for the world, and my life is completely mobilized for the foreseeable future to do all I know to do to increase the likelihood of a livable future. This is a lot of work, a huge amount of effort. I teach, I write, I am a key leader in BayNVC, I created and continue to offer leadership to the Consciousness Transformation Community, I am part of several collaborations, and I receive a steady stream of requests from former students, colleagues, and others. That in itself is more than a full life.
I also have a sister, Inbal, that I love beyond words and who is living with cancer. I am a major and active part of her support and care network. This is a journey full of uncertainty and immense beauty, as my two sisters are the biggest joy of my life. (Inbal is doing well at present, in case you are worried, and that’s not always been the case in the last four years and may not continue.)
If that’s not enough, I myself had cancer in 1997 and want to do all I can to minimize the risk of having another one (cancer runs deeply in my family, on both sides), I am very committed to attending to my own body and self-care, and to do things that nourish me.
Between these three primary commitments, my life is essentially unmanageable. The metaphor of a blanket that’s too short seems very apt to me. And, on top of that, I am a person with many sensitivities, physical, emotional, and social, and I find daily living often challenging.
I crave ease in the midst of so many commitments and challenges.
I know I am far from the only one who is challenged by life. Many many people are craving ease in the midst of challenging lives, all over the world. Most of them will never have enough ease and relief. I can’t not be aware of that truth. I also know that I do have enough power to arrange for some ease in my life if I want to use my power in this way.
Because I am so mobilized and putting so much of my energy towards service, I can easily “justify” using my power to create ease for myself. I feel that pull. I also know, and trust this insight, that it’s not going to serve the world for me to resist the pull and do nothing to create ease in my life, because it would result in my being less effective. At the same time I want to stay clear of slipping into more and more ways of creating ease that are less and less aligned with my values. Like many, this is a very complex line to walk.
For example, I like the outcome of my own decisions and how I do things better than most people most of the time. Full ease would mean making all the decisions and telling other people what to do to support me. That is too far, too similar to old models, and in that way ultimately not serving my vision. It’s also not doable for me emotionally, because I have a visceral aversion to imposing my will on others. I am still learning about when and how to involve other people in decisions and in the doing to maximize effectiveness, connection, collaboration, and empowerment for all of us. Like many things, this is a tall order.
Full ease would also mean working only with people who are fully empowered in their relationship with me, able to transcend the submit/rebel paradigm and make choices based on their full sense of inner power, and easily aligned with my vision and direction. This would mean people who can say “no” to me when I ask them to do something, who would give me divergent opinions when I offer mine, and who would be relaxed and comfortable shifting through dialogue with me. It would mean people who can speak clearly and articulate what’s important to them even when there is tension, as well as able to hear me and open their hearts to me without much effort. That’s a lot to ask for. If I don’t have it with someone, then I am at a loss about how to tend to the relationship with integrity, how to use my power with people, when it could take so much effort and open spaces in my schedule to do so. How can I do it? How can I not?
As often, I have more to say than fits in one entry. Stay tuned for the continuation of this topic in the coming days.
Wednesday, March 23, 2011
The Power of Collaboration
by Miki Kashtan
Everything that at some point is in the future eventually becomes the present and then the past. I know this is not major news for anyone, and yet the experience of it continues to amaze me each time. For some months now I had been inviting people to come to the Making Collaboration Real conference that took place this past weekend. Now that this conference is in the past, I want to share some of my highlights and what comes next.
Collaboration has become more and more of a stated goal or practice in many places. One of the things that became apparent to me during this conference is just how much we need to learn in order to achieve true collaboration. Perhaps counter-intuitively, in order to collaborate well we need to learn how to engage in conflict in a productive way. Sometimes when we are uncomfortable with conflict we end up acting indirectly, which may result in more pain and discomfort for others, sometimes even for ourselves, rather than face the discomfort directly. For example, today I heard from a friend about a former employee who is very dedicated to nonviolence and collaboration, and yet since this person left she has engaged in actions that stir up conflict and may result in punitive action directed at a former co-worker instead of coming to her supervisor to attempt a resolution. What would it take for all of us to learn to walk towards conflict so that we can find ways of working with those who are different from us or whose actions are upsetting to us?
Collaboration means learning more about power, and engaging effectively across power differences. One theme that showed up repeatedly is the isolation of people at the top of organizations, especially those who run the most traditional of them. Because others are afraid, those at the top don’t get full information; they hear more often than not an inauthentic “yes”; they are not challenged enough; and they are seen as the “enemy” which means that actual co-creation is less available to them. Ulrich Nettesheim presented a series of insights and practices for making the focus on human needs relevant to people who work at the top. All in all, I became even more aware than I was before how essential it is to relate to the goals, vision, and perspective of the person at the top in order to establish sufficient trust to get any openness to the power of connection and collaboration.
We also explored power from a different angle, when Edmundo Norte challenged us to look at our unconscious assumptions and perceptions about people different from us. We learned how being positions of power and privilege makes us less able to see the effects of our actions, and how essential it is to learn to engage others and invite their insights and wisdom, because they can see what we cannot. And when we are in a position of less privilege, how important and vital for the whole is our capacity to find courage to speak up. True collaboration appears to require both love and courage, speaking and listening, and changing our habitual ways of acting in the world so we can see and show more of what’s going on.
I was delighted to see how much of the conversation during the conference focused on systemic considerations, beyond looking only at individual needs. I have had a sense for some time now that the community of people who have been studying Nonviolent Communication have not been sufficiently informed about the organizational level, and I am delighted the word is now out for many that when humans form an organization something else is going on. Marie Miyashiro, organizational consultant, discussed her distillation of the needs and conditions that are essential for any organization to thrive: identity, life affirming purpose, direction, expression, and energy/resources. Gregg Kendrick, former business owner, inspired us with his personal story of how he applied the principles of Nonviolent Communication in his own business, and how he now supports other organizations in shifting into a paradigm of true collaboration using a combination of Nonviolent Communication and Dynamic Self-Governance. I was inspired and intrigued by his firm commitment to work only with those who are consciously ready to embrace the cultural transformation.
We also heard about two ongoing experiments with introducing Nonviolent Communication into large scale organizations that are only minimally committed to such change at the highest levels. While the trainings of people who work at the organizations are showing powerful results in terms of a variety of measures, the question of how to translate the successes into a shift in the structures of decision-making remains open. Whether internal to the organization, as Wes Taylor is, or an external consultant/trainer as Dian Killian is with her team of trainers, I am left with a great deal of curiosity about how far change can proceed without the explicit blessing of the person in charge, which loops back to the question about how connection with the person at the top can be made. I am glad that Jane Connor who works with Dian is conducting scientific research on their work at a Fortune 500 company.
Over the course of the conferences many people expressed a tremendous hunger for practical how-to’s that they could apply back in their own organizations. Two of the sessions we presented were more practical. Martha Lasley led us through a preliminary practice of coaching skills using the tools of Nonviolent Communication, and I modeled a decision-making process based on the principle of maximizing willingness, a way of making collaborative decisions that everyone can live with.
I am deeply committed to integrity between what we teach and what we practice. Because of that, my biggest personal celebration is the degree of collaboration that I experienced among the presenters. Some of us had never been in a room together, and yet we worked together to make this conference a success. We met every morning to reflect on how things are going and how we might adapt the flow of the conference to respond to feedback. We had several conversations in which we explored some differences in our approaches to the work, and I found our trust deepening as a result of these explorations, reaffirming my faith in the power of dialogue to metabolize and make use of differences. I know that it’s only through deep collaboration that we can truly rise to the challenge of the immense need we are facing on a global scale. I can’t wait to see how this collaboration will continue to unfold in the coming months and years.
If you are interested in seeing how you can learn about more collaboration in your workplace or consulting practice, come to our next informational call for the MCR yearlong program that starts in May.
Friday, August 27, 2010
Personal Growth and Social Change (Part 3)
Part 1 of this topic was posted on Aug 8 and part 2 was posted on Aug 10.
The person who raised the question prompted this mini-series concluded that social change takes “groups of people organizing together [and] taking visible, observable action in the world to help create change.” In this next post I want to take on the extension of the practices and consciousness of nonviolence to the group and organizational level.
Maximizing Willingness for Efficiency and Sustainability
Two challenges that people face when coming together to organize and work for change are how to function together efficiently in the face of different opinions and wishes, and how to sustain the energy over time. Focusing on willingness as an organizing principle of group functioning addresses both of these challenges.
Willingness is distinguished from preference on the one hand, and from any notion of what should happen on the other hand. Attempting to reach decisions that everyone is happy with is likely to result in more meeting time in groups than most people can tolerate, and is one of the obstacles many people experience to wanting to go to meetings and commit to working with a group. Even with time and heated discussions, often fatigue and resignation result in some decision being arrived at rather than a fully chosen decision that is acceptable to all.
In my experience, to reach collaborative decisions we need only focus on what people can live with willingly and distinguish is from what would be their most desired outcome. With sufficient facilitation skill and attention, many decisions can be arrived at with surprisingly little tension and within a timeframe and level of engagement that are much easier for people to experience. The essential tools are the capacity to identify and create collective ownership of needs, and the skillful application of a search for willingness rather than preference. The underlying principle is the unwavering commitment to having everyone matter, holding everyone’s needs with care. Both the commitment and the skills are necessary to be able to maintain togetherness in the face of differences.
On the other end of the spectrum another common challenge results from doing things because of thinking they should happen rather than because we are truly willing to do them. Taking action based on “should” thinking can often breed resentment or burnout. I am more and more able to accept having things not happen rather than having them done without true willingness, so that whatever does happen can be sustained over time without stress. I think of it as a deep discipline to be willing to let go of whatever has no one willing to do it. I was inspired in that growing commitment by the words of Thomas Merton: "To allow oneself to be carried away by a multitude of conflicting concerns, to surrender to too many demands, to commit oneself to too many projects, to want to help everyone in everything is to succumb to violence.”
Leadership and Power
One of the challenges I see to people organizing to create change is what I see as an aversion to power and authority. After experiencing the ways that power can be used to create so much harm, many are understandably challenged to see a useful role for the exercise of power, and prefer to create leaderless groups in which everyone participates equally and fully in all decisions. As I already suggested above, in the absence of skillful facilitation such practices often result in conflict, and/or inefficiency, and/or lack of decisive action (often, though not always, as some groups do function for years on the basis of fully participatory consensus).
If we are to succeed in organizing large masses of people to create a world that works for more and more people in more and more ways, we will need to figure out how to offer effective leadership rather than no leadership at all. I envision structures that empower people to take leadership and responsibility and offer support and feedback to those who do. Instead of abdicating power as a way to ensure we don’t recreate structures of domination, I see a possibility of shifting from using power over people to using power with people, in ways that attend to everyone’s needs. The challenges are immense and yet surmountable.
In my next post I plan to attend to two remaining pieces to complete this mini-series: what are the kinds of actions that people might take which would be consistent with a nonviolent approach to social change, and what are the systemic implications of a needs-based approach to social organizing.
after the fact: before the next post I ended up posting 2 parts of a response to this one, to which I am linking here for anyone who wants to read the whole mini-series sequentially.
The person who raised the question prompted this mini-series concluded that social change takes “groups of people organizing together [and] taking visible, observable action in the world to help create change.” In this next post I want to take on the extension of the practices and consciousness of nonviolence to the group and organizational level.
Maximizing Willingness for Efficiency and Sustainability
Two challenges that people face when coming together to organize and work for change are how to function together efficiently in the face of different opinions and wishes, and how to sustain the energy over time. Focusing on willingness as an organizing principle of group functioning addresses both of these challenges.
Willingness is distinguished from preference on the one hand, and from any notion of what should happen on the other hand. Attempting to reach decisions that everyone is happy with is likely to result in more meeting time in groups than most people can tolerate, and is one of the obstacles many people experience to wanting to go to meetings and commit to working with a group. Even with time and heated discussions, often fatigue and resignation result in some decision being arrived at rather than a fully chosen decision that is acceptable to all.
In my experience, to reach collaborative decisions we need only focus on what people can live with willingly and distinguish is from what would be their most desired outcome. With sufficient facilitation skill and attention, many decisions can be arrived at with surprisingly little tension and within a timeframe and level of engagement that are much easier for people to experience. The essential tools are the capacity to identify and create collective ownership of needs, and the skillful application of a search for willingness rather than preference. The underlying principle is the unwavering commitment to having everyone matter, holding everyone’s needs with care. Both the commitment and the skills are necessary to be able to maintain togetherness in the face of differences.
On the other end of the spectrum another common challenge results from doing things because of thinking they should happen rather than because we are truly willing to do them. Taking action based on “should” thinking can often breed resentment or burnout. I am more and more able to accept having things not happen rather than having them done without true willingness, so that whatever does happen can be sustained over time without stress. I think of it as a deep discipline to be willing to let go of whatever has no one willing to do it. I was inspired in that growing commitment by the words of Thomas Merton: "To allow oneself to be carried away by a multitude of conflicting concerns, to surrender to too many demands, to commit oneself to too many projects, to want to help everyone in everything is to succumb to violence.”
Leadership and Power
One of the challenges I see to people organizing to create change is what I see as an aversion to power and authority. After experiencing the ways that power can be used to create so much harm, many are understandably challenged to see a useful role for the exercise of power, and prefer to create leaderless groups in which everyone participates equally and fully in all decisions. As I already suggested above, in the absence of skillful facilitation such practices often result in conflict, and/or inefficiency, and/or lack of decisive action (often, though not always, as some groups do function for years on the basis of fully participatory consensus).
If we are to succeed in organizing large masses of people to create a world that works for more and more people in more and more ways, we will need to figure out how to offer effective leadership rather than no leadership at all. I envision structures that empower people to take leadership and responsibility and offer support and feedback to those who do. Instead of abdicating power as a way to ensure we don’t recreate structures of domination, I see a possibility of shifting from using power over people to using power with people, in ways that attend to everyone’s needs. The challenges are immense and yet surmountable.
In my next post I plan to attend to two remaining pieces to complete this mini-series: what are the kinds of actions that people might take which would be consistent with a nonviolent approach to social change, and what are the systemic implications of a needs-based approach to social organizing.
after the fact: before the next post I ended up posting 2 parts of a response to this one, to which I am linking here for anyone who wants to read the whole mini-series sequentially.
Wednesday, March 24, 2010
Power and Grace
When you think about power, what are some of the words or images that come to mind? More often than not, I’ve heard people associate power with domination, coercion, or extreme force. For many, their relationship with power is at best ambivalent. What if you were to think of power as the capacity to mobilize resources to attend to needs? What happens when you imagine increasing your internal resources, bringing more choice, decisiveness, and resilience to your life and work?
Wouldn’t you want a way to work directly on cultivating power?
Despite my clarity and strength, even relatively minor obstacles often interfere with my access to power. Since I hear similar experiences from many people, and since sharing my own experiences sometimes inspires others to live more fully, I decided to share with you in this post how I have been working to access more of my power.
Wouldn’t you want a way to work directly on cultivating power?
Despite my clarity and strength, even relatively minor obstacles often interfere with my access to power. Since I hear similar experiences from many people, and since sharing my own experiences sometimes inspires others to live more fully, I decided to share with you in this post how I have been working to access more of my power.
Blocked access to power looks different for different people. My particular version looks like collapsing in the face of obstacles; paralysis and helplessness; giving up and resigning; or becoming abrupt, intense, or unpleasant as a way to scramble out of helplessness. Sometimes powerlessness shows up as waiting, just waiting – for the right person, the right circumstances, the right opportunity, the right project – so life could start, finally.
Practicing Power
Power would look like maintaining connection with what I want, and with a sense of possibility about moving towards it even in the face of obstacles. Power would look like choosing to live life fully now. It means choosing the circumstances in front of me instead of waiting. It means bringing all I have to life, to the world. It means risking disapproval and continuing to live the truth inside. That freedom is the power I want to have.
I have written previously about my gratitude practice at the end of the day. Now I start my day with an equally simple, almost mirror practice to work towards power. I review my day, what I know of what’s coming, not counting the unannounced, unplanned forceful flow of life. The next step is simply asking what I can do to be more powerful in each situation. What would bring more leadership? How can I be more intentional about attending to each moment to everyone’s benefit?
I slip away from the practice. Much of the time I lose my focus and wander. Or I don’t foresee the obstacles. Or I don’t know how to respond to them any differently from how I have in the past. This is the beginning of a practice, not the report on mastery. The whole point of practice is that when we start we are usually not good at what we are practicing. Still, even this early in my practice I can more easily imagine having a life that works for me. I can picture myself strong enough to face opposition on my way to share what I am called to share. I can see the possibility of being more relaxed, less challenging for some people. I am filled with curiosity about how it will be to face what life places on my path.
What about Grace?
This new practice creates an arc that balances power and grace. The morning, the power practice, is about thrusting myself into the world. I prepare myself to meet life. I gather my strength, my inner resources, all I have, to create, to bring my gifts to fruition. The night, my gratitude practice, is about surrender. I let go of any illusion that I by myself can do anything. I entrust myself to life. I focus on receptivity, on the gifts that life brings to me. I sink into other people’s kindness, their power to affect me.
Gratitude, nourishment, relaxation, inspiration, and beauty serve as fuel for life. Challenges, when we can meet them with our inner resources, serve as the fire that strengthens us. We become bigger, stronger, more able to face life, to prevail, to imagine new strategies to address obstacles, and new capacities to accept life. Without fuel, without grace, the challenges become overwhelming. Without the stretching, we run the risk of losing vitality, clarity of path, or our compass. I want both, in ample measure, for me and for everyone.
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