Thursday, April 19, 2012

Leadership, Empowerment, and Interdependence

by Miki Kashtan

For some years now, I’ve been learning through ongoing experimentation what collaborative leadership means. It’s not been easy, because our either/or lens on reality renders the space between coercive leadership and no leadership elusive, almost invisible. Which is not to say it’s not there, as so many successful leaders know. What it means is that we lack forms, models, and habits of collaborative leadership which are essential for transforming the way we use power and how we respond to power and leadership.

In my own experiments, I have brought forth an endless dedication to empowering people when I lead, a deep commitment to transparency in my leadership style, and enormous willingness to work with what ensues when people wake up to their power. The results have often been bewildering. More often than not, it seems that the more explicitly I invite people to self-responsibility and participation, the more effortful I find the process of facilitating and the more I hear disappointment and even criticism and judgment of my choices. At other times, when I present and follow a clear structure with limited participation in shaping the content or outcome of the event - whether it be a training or a staff retreat I facilitate - people appear to be much more satisfied and my work appears dramatically easier.

This past week I led my first of three retreats of Leveraging Your Influence Using NVC - the new program I started this year. Given the purpose of this program, it was particularly important to me to invite others to co-create with me. In working through what happened over the six days that we were together, I was able, for the first time, to have some beginning understanding about the puzzle related to my own efforts at collaborative leadership. As I know that many others are doing their own experiments with collaborative leadership, perhaps what I learned may be of use. 

Power and Interdependence
In the traditional models we have inherited, power resides outside us, usually attributed to the designated leader. Even as we seek to transform the world, we continue to act as if this is true. I cannot count the number of times when I hear from people, be it participants at a workshops or employees in an organization I support, that it never occurred to them to attempt to shape the outcome of a decision or an event when one thing or another didn’t work for them. They implicitly assume that they have no power and no “right” to power. I have seen this dynamic happen even in response to explicit invitations on my part to participate. By virtue of my making a request from a position of power, many hear it as a demand and respond accordingly by resentfully submitting or defiantly rebelling.

Thursday, April 12, 2012

No More Blaming

by Miki Kashtan

Whether in families, workplaces, or courts, finding who’s to blame and what the “appropriate” punishment would be is a central preoccupation when our own needs or those of someone we care about are not met. This habit goes so deep that for many of us it becomes completely automatic to the point of having no awareness that we are doing it.

Even when we wake up to the costs of blaming and want to change this habit, it may take much practice over time to be able to recognize in the moment that we have fallen prey to this persistent pattern. Until then, we will likely have no room to maneuver. Even after years of practice, I still recognize that temptation and it takes some conscious choice to pull my energy inward and away from the other person.

Cultivating self-responsibility and releasing blame is a practice that we can do over time. Initially, we are not likely to even notice that we are blaming someone until after we’ve done it and we become aware of the consequences to us of blaming another. That moment of waking up is of great significance in terms of our capacity, over time, to move closer to where we want to be, so we can create more inner space to notice and more willingness to move towards self-responsibility.

Gentleness toward Self
Perhaps the single most important practice we can cultivate is gentleness towards ourselves when we discover we have, once again, fallen into a pattern or habit of reaction instead of having choice about how to respond. Sadly and ironically, we are more likely to then blame ourselves for blaming rather than open our heart to our own human fallibility and to accepting exactly where we are.

As part of this soft engagement with ourselves, we can become curious to understand why our energy is drawn to blaming. Why is it so important to blame, especially given that it’s against so many other values we are trying to cultivate? What we discover can help us soften towards ourselves even more as we understand that however rewarding self-responsibility can be, it is a strenuous practice. Aside from simply being habitual, blaming others can be tempting because it protects us from the challenge of finding the willingness to take ownership of our needs and reactions.

If we can receive ourselves gently when we blame, our internal organism will naturally want to wake up, because the result of waking up is openness. If we blame ourselves, we are less likely to gravitate toward more waking up. In addition, gentleness toward ourselves prepares us for shifting out of blame toward everyone else and opening to their humanity as well.

Thursday, April 5, 2012

When We Want People to Change

by Miki Kashtan

Recently I heard from one of my friends about the challenge of dealing with a 15-year old who was using curse words at the rate of two a sentence. My friend, let’s call her Jenny, was very distressed about this, and wanted my help in figuring out how to get this behavior to stop.

This got me thinking. It was evident to me right away that if the same behavior came from her partner, she would have responded differently, and even more differently if this were a neighbor, a co-worker, a supervisor, or a staff person she supervises. What varies, I realized, is the nature of the relationship, not the effect of the behavior itself. In each type of relationship we have some belief about whether or not we have the “right” to expect a behavior change from the other person.

Jenny knows me well, including what to expect of me in terms of my parenting philosophy, so I knew she would be open to hearing my very radical views about parenting. So I shared with her my own memories, from very early on, of how I wanted to raise the children I thought I would have (before deciding at 17 that having children was not for me). I’ve been both blessed and cursed to have vivid and acute memories of what it was like to be a child in a world of adults. I thought then, and I still think now, that no one asks children if they want to be born or if they want to live with the very particular parents they have with their very particular preferences. The whole idea of children “owing” something to their parents never made sense to me. Not as a child, and not even as an adult. And yet I know that most parents have a sense of both responsibility and entitlement to influence their children’s behavior.

Thursday, March 29, 2012

Some Thoughts on Good and Evil

by Miki Kashtan

Seriously, don't you wonder if anything can be written about this topic that hasn't already been said many times over? I did, too, until I encountered Nonviolent Communication while I was in graduate school pursuing a doctoral degree in sociology. I wasn't studying good and evil, at least I didn't think I was. I had no idea, at the time, that my interest in the relationship between reason and emotion was intertwined with the deepest and most perennial questions of human nature, hence with matters of good and evil which I had set aside for years.
 
I never liked the Medieval belief that human beings are innately evil, bad, or sinful, because I intuitively couldn't fathom why and how nature would give rise to sinful creatures. I also didn't ever find more satisfaction in the modern notions of "evil" such as the "selfish gene" evolutionary theory or the Freudian notions of an innate aggressive drive. Proponents of all such theories are hard-pressed to explain acts of true kindness, especially in the face of potential consequences, such as those who saved Jews during the Holocaust at risk to their own lives.
Like most people who balk at theories of sin, the only alternative I could come up with was to imagine human beings as being innately good. That, too, didn't fit the reality I saw. As a Jew growing up in Israel, the Holocaust was simply too vivid a memory, presenting too much evidence to the contrary to dismiss. I was left with too many unanswered questions whichever way I looked at the issues.

Tuesday, March 27, 2012

Postscript to Public Self-Revealing

by Miki Kashtan

Last week, I posted a very personal entry. I told about my inner process while it was still unfolding, not waiting for anything to settle so I could package it. Since the topic was vulnerability, my own path of it, I was at one and the same time being on my path and writing about it.

I got more views on this piece than just about any other previous post. I also got many comments, especially on my own blog (I am cross-posted on two other sites), and even a number of personal emails from friends and students. Overall, I was deeply nourished, by people near and far. In my state of confusion when I finished that piece, I didn’t have sufficient perspective to sense whether and how much of a contribution to others my writing on this topic would be. Now I know: it was, for many, a source of inspiration, or relief, a way to make more peace with their own humanity, or with mine, for that matter. I also received, pure and simple, expressions of love and affection, warmth, encouragement, and lots of tenderness.

I also found more to learn as I examined my responses to all that came. I got to notice what nourished me, what challenged me, what I could receive with grace, what was hard to digest, what I could let go of, and what I felt an urge to clear up.

I am human. All humans have a need to be seen for who they are. I, too, have that need. Considering how often I wasn’t seen, how often I was seen inaccurately, differently from how I see myself, I remain quite sensitive in this area.

Thursday, March 22, 2012

Discovering New Frontiers on My Path

by Miki Kashtan

Over the many months of writing this blog, I have alluded often to having chosen vulnerability as a path of spiritual practice for myself, most recently when I wrote about the freedom of committing to a path. As I’ve been on this path for almost 16 years, I wasn’t expecting to be bumped back almost to the very beginning. This is precisely what happened to me over this past weekend as I was sorting out a painful reaction I had to something said about me.

In the past few weeks, I was exposed to quite a number of statements about me that took some effort to digest. I am grateful to years of practice that enabled me to go beyond old habitual ways of taking things personally. For the most part, I felt enormous tenderness toward the person who expressed these statements. Except for this one paragraph that kept spinning inside me. Every time I thought of it, I felt an inner cringe. I don’t like it when I am so preoccupied with something said about me; I feel less free, less open, less capable. I wanted to get relief, and I wanted to have more self-understanding why it was so hard to hear that under certain conditions of acute stress I was perceived as “unpleasant”. And so I brought it up in a conversation with my empathy buddy, fellow NVC trainer Francois Beausoleil.

What I got to after some poking around at the obvious, was the clearest way I’ve ever articulated one of the fundamental dilemmas of being me. The number of times people have difficulties in relation to me is quite high, and I have never been able to understand why. What I am aware of in terms of challenging behavior on my end doesn’t add up to the level of challenge people have expressed to me over the years. There’ve been times, sometimes lasting years, when I lived in debilitating despair about this. Since those days, I’ve developed a high degree of self-acceptance. I’ve also come to a place of much greater peace with the amount of pain and challenge that I experience in my life. Even so, I still experience bouts of acute pain and helplessness. What I became clear about in that conversation was that my internal response to the comprehension gap between my sense of myself and the amount of difficulty people have with me has been to believe - which I still do! - that only by being “perfect” in some elusive way in my social behavior will I be able to prevent the prevalent challenges that people have with me. This belief persists despite my knowing that “perfection” doesn’t exist; despite my knowing that it’s not in my power to affect other people’s reactions to me; and despite my deep self-acceptance. The result is that I put enormous pressure on myself in terms of how I act. During that period of stress when I was perceived as “unpleasant”, and at almost all other times, I strive to either be fully present despite the challenges in my life, or to be fully authentic about my inability to be present, and to ask for support so I can become present. What was so painful was to imagine that my stress “leaked” despite my valiant efforts to manage it with grace.

In this moment, as I am writing this, already calm about this situation, I am not surprised if this indeed happened. One of the areas of challenging behaviors on my end is precisely that I can become abrupt, even shrill in moments, when I am under a lot of stress and I am trying to make something happen. So, looking at it now, all it means is that it happened in some moments when I thought I was more present than I was. That’s only human. I can feel tender toward myself and toward others at the same time.

After my conversation with Francois, I went for a walk with a friend and shared with her my perception of the two ways that I could see myself contributing to difficulties people have with me. One is this behavior under stress, and the other is a certain kind of oblivion in terms of social wisdom, blind spots, lack of consciousness, which always surprise me when anyone points them out. They are always obvious after the fact, and I don’t catch them when they happen. I can so totally see how on the receiving end this can register as lack of care.

That was the point when the bigger surprise came. After listening to me, my friend, who’s known me for years, brought to my attention a third way in which interacting with me can be challenging. I hadn’t remembered that I often make it quite challenging for people to give me love and care unless it comes in “just so” forms which only few people ever find. While I have known this, and know where this protection originated in my childhood, I hadn’t until that day related it to my path of vulnerability. Suddenly, I saw the paradox: how could it be that after almost 16 years of being on that path it was still difficult for me to receive care in other forms than the precise ones that my organism favors? That’s when I understood that my path of vulnerability has been on my terms: I come out, by my volition, and “undefend” myself. I express myself and willingly accept consequences. This is only one side of vulnerability. I’ve not yet even begun exploring what cultivating receptive rather than volitional vulnerability would look like. I’ve had a couple of small experiences that have given me pointers to what this could be. One such experience showed me that this kind of vulnerability is about letting go of a certain kind of holding, allowing the world to “catch” me, and taking the risk that I might “fall” and there would be nothing to land on. A far greater risk to this organism than ridicule or lack of acceptance. It’s about stepping, once again and beyond infancy, into the experience of being at the mercy of others. It’s about a form of deep surrender I’ve only experienced fleetingly. Just as much as I wanted to reclaim my vulnerability when I started my path, I can almost feel the yearning to find my place, to rest in the grand scheme of things, to be part of, not so separate, not so alone.

Now, as I am wrapping up this piece, the confusion I so often have when I write about myself surfaces again. Why would anyone be interested in the intricacies of my inner life? How could this be of any meaning to anyone else? Would anyone judge me for this - as self-absorbed? Complicated? Wordy? And now I see that the journey, the new one, is beginning, because a new question arises: how can I open up to the possibility that some people may respond with love and appreciation? How can I allow myself to take it in, to enjoy it, to rest in it?

Incomplete, confused, raw, and so fully human, I place this piece and myself in your hands.

Thursday, March 15, 2012

Resilience when Working for Change

by Miki Kashtan


I have often wondered why it is that there is so much strife and conflict in so many of the communities and movements I know of. This has been especially challenging to grasp when the groups I am talking about are generally committed to a vision of a peaceful world and the individuals in them aspire to personal integrity and compassion in their relationships.

I am very well aware I am not the only one wondering about this, and many have had things to say about it already. Some think of it as inevitable, part of human nature. Some think of communities as going through pre-determined phases. I find my heart sinking at these thoughts, because of my own deep sense of human dignity, and because I have so much faith in our capacity to transcend any static notion of who we are or how things must unfold.

Some others invoke centuries or millennia of practices of domination which have been passed from generation to generation through our education, through wars, through our governance and economic systems, and through the stories we tell ourselves about what it means to be human and how things should be. In this view, each of us is brought into this world and becomes part of these dynamics regardless of what, if anything, is our essential human nature. Tragic as this view is, I find it more palatable, more consistent with my own heart longings, because it leaves room for the possibility both that as individuals we can overcome our personal habits, and that as a species we might learn collectively how to create new systems, structures, and practices that will support us in interdependently engaging with others to create a world that works for all of us and the rest of the natural world.

Why We Want to Create Change
I don’t know why it took me so many years to ask the simple question I discovered today: why it is that any of us would work for change - either as personal growth or as our contribution to social transformation. Since I think of most everything through the lens of human needs, a part of the answer became immediately obvious to me: we work for change because our needs, on balance, are not met in how the world operates or in how our individual lives unfold. Anyone whose needs are mostly met is less likely to want to create change.

With this clarity came another: if our needs, on balance, are not met, that’s likely to mean that we have less resilience. Resilience, in the online English learners’ dictionary, is defined as “the ability to become strong, healthy, or successful again after something bad happens.” As a colleague once remarked, when our needs are often not met, any one experience of unmet needs can become unbearable, whereas if our needs are overall met, any one experience of unmet needs is much less significant.

The implication of this simple insight were unsettling. Could it really be that those of us who work for change are, in some ways at least, less resilient because our needs are less often met? If so, wouldn’t that be a reason why more things would appear to us as attacks, people slacking off, or the like; why more of the time we would feel afraid to say what’s on our mind because the weight of potentially not being received can be more debilitating; or why we would get angry easily when conflicts arise?

Young Haitian Soccer Players after Earthquake
Sources of Resilience
If, indeed, our lack of individual resilience is a contributing factor to the many challenges of working with others and trying to collaborate, then if we want to work for change we need to find sources of strength, activities, relationships, or other strategies that nourish our sense of well-being so that we can face situations with more presence. The possibilities are almost endless, and I would love to see a focused discussion in many circles about what can add to our resilience. To get started, here are some sources of resilience that I know have worked for me and others.

Solidarity: The experience of being in community with others who are experiencing the same hardship can be a source of immense support. Bell Hooks, among others, describes how segregation in many ways helped African Americans develop pride and resilience, because they developed an entire parallel society with many successful role models of business people, teachers etc., while integration has sapped both for many. Much would need to be explored about what conditions make this kind of togetherness supportive, and when the very issues of strife and conflict can interfere with the added resilience.

Gratitude: I have already written about how a practice of gratitude can provide immense fuel for life. After a year of consistent and daily gratitude practice, I find that I can now have immediate access to gratitude even in tough moments, and literally feel the increased resilience that arises spontaneously from tapping into gratitude.

Faith: As someone who lives without a god or higher power of any kind, I am well aware that people of faith often have much more capacity to withstand challenges and difficulties. God, or any other source of faith, is something to lean on, some profound heart assurance that a force exists that will bring about a longed-for outcome. For just one example, I imagine that for Martin Luther King, Jr. to say that the arc of history bends towards justice required faith. In the absence of a transcendent source of faith, my own relies on human dignity, on our ability to transcend circumstances, on the grandeur of our spirit. I aim to cultivate and deepen my faith, so I can lean on it more in times of great challenge, especially when I feel helpless and in despair in the face of the immensity of human cruelty or lack of care that I so often perceive in the world.

Spiritual Practice: If conflict involves temporary or longer-term loss of empathy, compassion, generosity, or care for self or others, this means that those capacities get most “tested” in those times when others (or ourselves in many cases) act in ways that don’t work for us. This has led me to recognize that we can increase our resilience by embracing a consistent spiritual practice that strengthens our ability to withstand unmet needs, so can access choice in how to respond to those difficult moments.

Vision: I wish so much that we lived, already, in the world of my dreams, a world without coercion, based on willingness and generosity, trust and sufficiency; where enough needs are met for everyone that violence becomes a thing of the past. For now, that vision in itself becomes a source of strength for me. I have found, repeatedly, that clarity of vision sustains my energy even in difficult circumstances. As I am reminded of possibility, my passion rekindles, and I find more capacity to accept the obstacles along the way.