Showing posts with label humility. Show all posts
Showing posts with label humility. Show all posts

Thursday, November 15, 2012

Myths of Power-With: # 1 - Everyone Can Be Included

by Miki Kashtan
 

The terms power-over and power-with were coined in 1924 by a woman who has mostly been forgotten - Mary Parker Follett, while writing and lecturing about management theory and practice. Her approach, which centered on human relations and collaboration between management and workers, stood in stark contrast to the mainstream management practices of her day, which were rooted in what was then called scientific management, pioneered by Frederick Taylor

I don’t know, nor do I imagine it easy to trace, how these terms migrated far away from management theory into the realm of social justice movements. Along the way, they have acquired iconic status. Power-over has become a symbol of domination, is equated with hierarchy, and tends to be seen as “bad.” Power-with is promoted as the be-all and end-all of “good” practices, and is often equated with an absence of leadership. This has been a huge issue in the Occupy movement: its “leaderlessness” has been the source of both admiration and condemnation by its participants and those who wish it well but don’t join in.

I am embarking on writing this piece and sharing my thoughts about this topic with a fair amount of trepidation, the kind that comes from fear of upsetting people. Here is my dilemma: I am profoundly committed to using power with other people and not over other people. In fact, I am temperamentally averse to imposing anything on anyone. Nonetheless, over years working with groups, both within organizations and in community settings, I have come to believe that a certain rigidity surrounds these terms and results in loss of effectiveness for groups and causes I dearly want to see thrive.

Friday, March 2, 2012

Power, Collaboration, and Control

by Miki Kashtan
Many years ago I was embroiled in a very complex legal battle with a landlord. A big part of the challenge for me was that both the landlord and the partner I was living with at the time had been trained as lawyers, and I was quite alienated from the language and mindset of the interactions. I was female, inexperienced in landlord disputes, and with zero knowledge of the law. My partner, in addition to being a lawyer, was also male and had won a lawsuit against a previous landlord. In strategizing how to respond, we both loved the idea of challenging the power structure inherent in these differences. In our conversation, we came to a creative conclusion that we would both gain a lot of learning and stretching if we entrusted the process to me.

And then I called a meeting to discuss our options and next steps. Right away, my partner corrected my strategy and ideas several times within the first few minutes, and I became so overwhelmed and frustrated that I gave up. To his huge credit, he didn’t accept my resignation, and pushed me to engage further, so we could learn and understand what was going on. As my sense of defeat started to melt, I learned a profound lesson about power: if I was going to be empowered and entrusted, my partner would have to be willing for things to not happen the way he thought was the only right way to do it. He could not both hold the power and give it to me at the same time. He stepped back, followed me, and soon started enjoying the process. Eventually, I led us to a successful mediated outcome.

I can now look back and have tremendous compassion for his initial reaction. He knew the law; he was used to being in charge of such events; he had clear ideas about how it would all unfold; and he was a man, and hence implicitly accustomed to having women follow rather than lead. Under such circumstances, and without conscious and deliberate choice to do otherwise, I completely understand how hugely difficult it would be to sit and watch me do what must have looked to him like a potential strategic disaster.

The Urge to Control
This past week, I conducted a teleseminar called “Why Is Collaboration Difficult?” (which was recorded, in case you want to listen). One person sent me a comment about his theory of what makes collaboration so challenging, namely
what he referred to as “the attempt to control based on fear of a flawed outcome.” This is precisely what was so challenging for my then partner.

Having been in a position of less power in relation to him and subsequently finding myself in positions of power and leadership in so many places and ways, I can now see the situation from both sides. I have written before about the dilemma of having power in a piece entitled “Power and Humility.” There is no question in my mind that the willingness to risk an outcome that’s different from what we want is essential for the possibility of collaboration, despite the potential consequences. It’s not about giving up on what we want; it’s only about the willingness to consider a different outcome. That willingness is what allows us to open up to hear others, to see their point of view, to consider other possibilities, to shift at times, and to speak about what we want without insisting on it happening. All of these are fundamental building blocks of the process of collaboration.

Responding to People in Power
As much power as any of us have, true and ongoing collaboration does not depend only on our actions. I can’t imagine that any of us can sustain, indefinitely, the effort of doing all the work on our own to remove barriers to collaboration. I want to also explore the mirror obstacles that those who respond to people in power add to the mix.

I can no longer count the number of times that I have been seen through the lens of interpreting me as attempting to control others. Considering how committed I am to learning about power, to receiving feedback, to reflecting on the ways that my use of power in my small sphere of influence may adversely affect others, and to incorporating changes in my actions whenever I see possibilities for that -- I find it painfully ironic.

Even so, I am thoroughly open to the possibility that perhaps much more often than I am willing to imagine I fall into the trap of accepting others’ implicit deference to me, and thus get my way even when I have no interest in imposing it; even when I am truly open to a different outcome. I am also open to the possibility of there being other ways that I exercise power inadvertently, without seeing it.

And yet…


I imagine that I am not the only one who is thus seen. I particularly imagine that women in positions of leadership are especially prone to such perceptions, since our leadership and power are still so new and are often not accepted, fully, by either men or women.

And so, if many of us are seen this way, then, perhaps, there is something partly amiss in the seeing. I am worried about our collective ability to collaborate when so many people in power are seen as attempting to control, without at the same time receiving the compassion that I now have for my long-ago partner, or for myself in my own struggles about such instances, or for many others who exercise power in their sphere of influence, however large or small.

I don’t believe the saying that power corrupts. Coming into power does not create the fundamental desire to have things be our way; it only provides access to resources that make it possible to do so. In the process, extraordinary harm can be done to others, sometimes millions of others. Whatever our sphere of influence, and whatever our vision or personal goals, our power gives us access to extra resources, and thus can multiply both our benefit and our harm. There is no substitute for meticulous attention to the effects of our actions. I see it as an enormous challenge to come into power and live its attendant responsibility without creating harm.

At the same time, putting all the responsibility on the person in power makes it less likely that the learning, attention, and care will actually happen. A critical piece that is often overlooked is the “corrupting” effect of having power and being deprived of empathy, compassion, and understanding for the immense challenges that come with power and responsibility; having power and being seen as attempting to control without acknowledgment of the endemic urges for control shared by so many, with or without power; or having power and having people defer so successfully that the person in power sometimes has no way of knowing until the damage is done.

Unless we all do the work of transcending the endemic either/or paradigm, we will continue to miss out on the exhilarating possibilities to collaborate deeply, to engage with power and learn together, and to give and receive honest and caring feedback across power differences. Feedback will sometimes mean a personal conversation in which we let the people in power know the effects of their actions. Sometimes it will mean putting in place structures that set limits to the harming potential of people in power. And sometimes feedback takes the form of nonviolent resistance, when harm is done and no other way of providing feedback and preventing harm exists. Whichever form it takes, the function is critical for power to be a form of service and stewardship rather than an avenue for personal gain or unilateral visioning at the expense of others.


My dream in this area is that we provide a radically different legacy and understanding of power and collaboration to future generations than what we have received. In this legacy power can be increased and shared, those in power can be loved and supported and share their power with others without fear, those with less power can find more power to lovingly engage with those in power, and all of us can embrace the uncompromising commitment to make things work for all.

Monday, June 13, 2011

Power and Humility – Part 2

By Miki Kashtan


This is part 2 of a post I wrote last week. This is my continuing exploration. If anyone is looking for answers, I don’t have them. All I know is to keep asking the questions, to keep opening my eyes and ears and heart to more and more input, and to keep taking the next step, whatever it is, knowing full well I don’t know how.
Finitude
Perhaps the most pressing question for me remains the question of the limits of my resources. What does it really mean to care for everyone's needs, to really care, and also hold clarity about finitude of my resources? When I fully let myself feel the weight of this, I could scream, because I care not only about the people with whom I happen to come in contact. Although in some ways impersonal, my care for all people living on this planet, and for the unspeakable horrors so many experience on a daily basis is large and the level of pain I am in about it often beyond my capacity to tolerate. How do I match that up with my limits?

I derive some solace from a poem written by a friend, Ted Sexauer, who is a Vietnam vet:

I am not responsible
for the movement of the earth
only what I can handle
what I can take in
is the right amount


I find it easier to know my limits with regards to people I don’t know than with regard to those I do. When someone is in front of me, on my path, someone I interact with, whose life is affected directly by my choices, I struggle mightily with knowing when and how to extricate myself. I do it. I am just never sure whether I am truly holding the other person’s needs as I do it, or essentially succumbing to my lack of imagination and closing off, however slightly.
This is a complex issue for anyone with anyone. It gets even more entangled for me when I am the one in a position of power. Honoring my limitations then borders too closely for my comfort with an assertion of my power over others. I don’t know what it means to use my power with others when I am reaching the limits, when there are more people with whom to be in communication about more things and more often than I can possibly handle.
Feedback
One of the lesser known aspects of Communist parties is the practice known as “criticism/self-criticism.” What I like about it based on my readings is the intention to provide feedback, including to self, to keep learning, and to support learning for others. I am particularly delighted to see that the process was intended to be applied to people in leadership positions alongside others within the party.
From what I read, I have quite a bit of trust in the intention that led to set up this process. In particular I was relieved to see an instruction put out to stay away from personal attack, and to criticize political and organizational mistakes rather than character. I still find the prospect of this process horrifying. I want people in power to receive feedback, not criticism. The two are dramatically different, even if some of what gets looked at can be incorporated into both. Feedback supports learning, while criticism tends to stir up shame.
For myself, I am still learning through feedback more than any other way, and I am not done. I don’t expect to ever be done for as long as I live. I so much want to know how to train or encourage people to stand up to me and tell me of their experience of me when I am in a position of power. For example, I know I need to learn something about why it is that with all of my profound commitment to power-sharing, learning, transparency, and vulnerability, I still hear regularly that people feel disempowered in relation to me. Is there something for me to change, or is it part and parcel of living in our culture that some people will not find their voice and power even when I am open to sharing it? What can I do to minimize the risk? Is there a different invitation I can issue?
Embracing Power
The more I look at power, the more I find fascinating and endless challenges to explore, grapple with, and continue. As soon as we drop the two positions of authoritarian power and abdication of power, we are on our own, figuring it out, without clear role models. The way through, as so often, is not by returning to previous models of authority but by finding new forms of authority that engage differently with power.
For example, I know that I, and others, can get caught in what I sometimes affectionately call the tyranny of inclusion. I believe it's another of the issues that stops those of us working for change from being effective. I see it as based in fear of making decisive moves and offending others. I am learning. Balancing unabashed power with complete humility is such a new territory for us to explore. I feel myself on a learning edge, sometimes alone, sometimes discouraged, and mostly curious and excited.

Wednesday, June 8, 2011

Telling the Truth to Create Intimacy

by Miki Kashtan

I have a close friend I walk with every week. We have been doing it regularly for about three years now. The walking and the friendship are mutually reinforcing, and as far as I am concerned, this practice could continue indefinitely.

So I was shocked when, one evening a few months ago, I got an email letting me know that my friend would be taking a break from walking with me, at least for a while, starting the next day. My friend, let’s call her Nancy, asked to know my response to her message, affirmed her sense of connection with me, explained what the reason for the break was (she needed her energy for some major projects in her life, which made total sense to me), and proposed other ways of staying in touch. 

As I sat down to write an email response to Nancy, I connected to a deep well of sadness. I knew that the “right” answer was to express my understanding and acceptance and to let it go. Instead, I chose to express the full truth – without holding back, without losing care for Nancy. In the depth of sadness and loss that I was at, this was no small task. I was particularly upset about the unilateral decision she made instead of bringing the issues to joint holding, so we could figure out something together. 

This started a couple of rounds of emails, followed by a one-time walk we scheduled to have an in-person conversation about it, which spilled into a second walk, and resulted in a reaffirmation of our shared commitment to the walks. They have since become even more satisfying for both of us. 

This seeming miracle resulted from bringing to the light of day everything that had not been said before. Nancy, it turns out, had been trained, like so many of us, to withhold anything that might be unpleasant or charged for the other person to hear. Although her love for me and appreciation for our friendship and time together were absolutely deep and genuine, there were things she didn’t feel able to tell me about ways of acting on my part that were mildly distressing for her. Mild enough in the moment so as to be able to tell herself that she could let go. And yet, over time, bothersome enough that interacting with me required some slight ongoing effort, and made our walks, despite how nourishing they were, feel like “work.” On top of that, she was raised with a strong sense of responsibility, and didn’t feel at ease about canceling if and when she didn’t have the energy for a walk. She pushed herself so hard inside, that she finally lost her ability to hold me with care, and thus came the abrupt unilateral decision.

At different times in our conversation one or the other of us cried as we reached for deeper places in our hearts. Nancy finally got to a place of feeling freer than ever, because she was able to tell me everything, and because we came to an agreement that gave her explicit room to cancel on any given week. I, on the other hand, was finally given priceless feedback I am always so hungry for. I was able to learn something about how my challenge around humility affected both Nancy and some other people I came in contact with through her. It’s no secret to me that some of my ways of being are challenging for others, and I can’t think of a better way of learning than through the experience of someone I care about and trust as much as I trust Nancy.  

On another occasion, with another friend, whom I will call Lorraine, I learned that when she is not doing well she is likely to choose to withdraw rather than ask for support. As we talked about what leads her to this choice, we discovered together that in some fashion she has a habit of acting within her relationships as if the well-being of the other person is more important than her own, which takes some effort. When she is not doing well, she simply doesn’t have the energy to expend on that effort. The result, a somewhat one-sided friendship, doesn’t actually work for me, because I want a friendship that nourishes both of us. To put it somewhat bluntly: a friendship that’s designed to work only for me doesn’t really work for me. While we didn’t come to some epiphany or clear resolution, the mere talking about this dilemma, and the holding of it together, brought us to a place of more appreciation for what we bring to each other, and a clearer sense of intimacy.

I see a striking similarity between these two unrelated situations, and a lot to learn about what makes relationships thrive. However scary it can sometimes be, telling the truth creates more intimacy. Instead of believing that we have to sort things out on our own, we can bring our incomplete process to each other and be together in the uncertainty of life.

Navigating what comes up may take some skill and a willingness to experience discomfort and step into unknown territory. This is probably why so many of us avoid it so much of the time. We tell ourselves we can let go, and yet we build resentment. We stretch to hold the other person with care, and don’t notice that we are giving up on ourselves in some subtle way. We prioritize harmony, and we lose depth and authenticity. Ultimately the source of the difficulty is about seeing honesty and care as mutually exclusive instead of recognizing the extraordinary possibilities that arise when we bring our dilemmas, our sorrows and doubts, and our less-then-together selves to each other at the same time as our love, empathy, and understanding. The result is nothing short of resilient and graceful intimacy, the kind we all desire.


These principles apply in all relationships, and most especially in intimate partnerships. If you would like to know more about telling truth to create intimacy, and other ways to make your relationships work, I would like to invite you to a workshop I am facilitating called "Peace Starts at Home". It's primarily designed for couples, and is open to anyone who wants to explore dialogue as a way of life.